Frequently Asked Questions
Shipping
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How long will it take to receive my order?
Please allow 6-10 business days for your order to ship.
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Who is responsible for the products I order while they are being shipped?
Title to and risk of loss for any products transfers to you when the products are shipped.
Nail Wraps
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How many wraps are on each sheet of nails?
One regular sheet includes 18 Jamberry nail wraps. One sheet of Jamberry Juniors wraps include 42 nail wraps.
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How many applications does one sheet provide?
One regular sheet of nail wraps can be used for two to three applications, depending on the size and length of your nails. One sheet of Jamberry Juniors can be used for up to six applications.
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How long will my nail wraps last?
Jamberry nail wraps last up to 2 weeks on fingers and 4 weeks on toes.
Nail Wrap Application
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Do I have to use a mini-heater to apply my Jamberry nail wraps?
You must use a heat source when applying your Jamberry nail wraps. We recommend using our Jamberry Mini-Heater, but you may also use a blow-dryer or other safe heat source.
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Do I need to apply a base or top coat?
You do not have to apply a top or base coat when using Jamberry nail wraps. If you have bumpy or uneven nails, you may want to use our Jamberry Smoothing Base Coat or other ridge filling base coat. If you're very active you may consider applying a thin line of nail glue along the edges.
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Do I have to be certified to apply Jamberry nail wraps?
No! Our DIY at home application process makes it possible for anyone to apply Jamberry nail wraps.
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My wraps are starting to lift, but have only been on a few days. Can I re-heat them to seal them back to my nail?
If your wraps start lifting after only a few days they may not have been applied correctly. A proper application will ensure longer wear time. Re-heating may not help seal them to your nail. We recommend removing the nail wraps and applying a new one, paying particular attention to the application process. Click HERE to view our Application & Removal and Tips & Tricks videos.
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What if my nail is too big or too small for the nail wraps?
If your nails do not fit exactly to any of the sizes of nail wraps, you can use the next size up and trim the wrap down to fit your nail bed. We recommend using a wrap that is just smaller than your nail to avoid the wraps touching skin or cuticles. Using a wrap that is too large and over laps onto your skin or cuticles may cause lifting at the edges.
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Can I go swimming while wearing the nail wraps?
Yes. The adhesive on nail wraps are pressure and heat sensitive and create a waterproof seal if they are applied correctly.
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What do you mean by "correct" application?
- Applying the nail wraps to a clean dry nail, free of nail polish.
- Using enough heat.
- Using enough pressure.
- Making sure the nail wraps is solely on the nail bed and not the cuticle or skin.
- Making sure the edges of the nail wraps are sealed to the nail.
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How do I remove the nail wraps?
Click to see our application and removal instructions, including our Removal and Tips & Tricks videos.